FAQ

Where are the orders picked up?

The orders can be picked up at the registration point:

-Friday, 16 of November, 17:00 – 22:00 ENL Check-In & Swag

-Saturday, 17 of November, 10:00 – 12:00 ENL Check-In & Swag

If you have any doubt, you can contact us with the form down below.

 

My order can be picked up by another person?

If the agent who’ll be picking up gives the receipt and has the neccesary consent, it is possible.

 

Can I have my order sent home?

At this point we’re not shipping orders, they’re just to be picked in the place and time set.

We ask you your shipping information just in case, due to force majeure, it has to be sent (charging the shipping costs).

 

PayPal or Credit card?

We recommend to pay with credit card, as paying with PayPal we have less benefit for the association, because of the fees PayPal impose for their use. We are working to improve this option.

Have you still got any question? You can contact us using this form 🙂